Florida Congresswoman hangs up on Obama twice (story):
For Florida Republican Rep. Ileana Ros-Lehtinen, the voice on her cell phone sounded eerily familiar.
“He sounded just like Obama,” she said on Thursday, referring to President-elect Barack Obama.
Sensing she was the victim of a spoof by a South Florida radio station, she promptly disconnected the call.Trouble was, it was Obama.
A chagrined Ros-Lehtinen told the Fox News Channel that she also hung up on Obama’s chief of staff, Rahm Emanuel, when he called her back to explain it really was the next president on the line.
Both Emanuel and Obama tried to convince her the call was for real.
“Guys, it’s a great prank, really,” she said she told them.
It took a subsequent call from California Democratic Rep. Howard Berman, chairman of the House Foreign Affairs Committee, to finally convince Ros-Lehtinen to talk to Obama.
To convince her that it really was Berman, she said she told him, “Give me the private joke that we share.”
If you don't know whether the caller is a president or a radio prankster, the best thing to do is to find things to say that fit both contexts.
Like if a caller asks for information about your products, and you suspect it might be a competitor, then you give him a bit of information (in case it is a real customer) but not too much.
I think the task of security in such cases is not to select (and bind to) the most likely reality, but to detect the possibility of impersonation and produce a low-risk response that fits any of the possible realities.
Posted by: Richard Veryard | December 04, 2008 at 01:52 PM